Tag: Customer Engagement


Social Commerce: Consumer Attitudes & Trends

Conceptualizing Attitudes Toward Social Commerce Attitudes toward social commerce represent a complex psychological construct reflecting an individual’s overall evaluation—whether favorable or unfavorable—of engaging in purchasing, selling, or information gathering activities mediated through social media platforms. Unlike traditional e-commerce, social commerce leverages the interactive features inherent in social networking sites, integrating transactional capabilities directly into the […]

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