Tag: airline reputation

November 9, 2025 / mohammed looti

Airline Carbon Offsetting: Customer Intention & Credibility

Introduction to Voluntary Carbon Offsetting in Commercial Aviation The commercial aviation sector faces immense pressure globally to mitigate its substantial contribution to greenhouse gas emissions, a challenge complicated by the current limitations of scalable sustainable aviation fuel alternatives. Voluntary Carbon Offsetting (VCO) programs have emerged as a principal, immediate strategy utilized by airlines to address […]

November 16, 2025 / mohammed looti

Airline Industry: Customer Attitudes & Perceptions

The Multifaceted Nature of Airline Attitudes Attitudes toward the airline industry are complex psychological constructs, typically viewed as enduring evaluations—positive, negative, or mixed—that individuals hold concerning carriers, services, and the flying experience itself. These attitudes are not monolithic; rather, they are composed of three distinct yet interconnected components, often conceptualized using the ABC model. Understanding […]